Privacy Policy

1. Information We Collect

We collect several types of information to provide and improve our Services, including:

• Account Registration Information: When you register an account, you provide us with basic registration details such as your name, date of birth, gender, sexual orientation, preferences, and phone number.
• Profile Information: You may choose to complete a profile, adding optional data such as your biography, job title, educational background, interests, and photos.
• Verification Information: To maintain community safety, we may require email verification or photo selfie verification to confirm you are a real person and prevent fraudulent activities.
• Usage and Technical Information: We automatically collect data generated by your activity on the platform, such as logins, swiping history, messaging metadata, IP address, device model, operating system, and browser type.

2. How We Use Your Information

We process your personal data for the following legitimate business purposes:

• To establish and manage your user account and matches.
• To facilitate messaging and interactions between matched users.
• To verify your identity and maintain a secure online community.
• To improve and optimize our matching algorithms and overall user experience.
• To detect, prevent, and address technical, safety, or legal violations.
• To communicate with you regarding service updates, security alerts, and support requests.

3. How Your Information Is Shared

We do not sell, rent, or lease your personal data to third parties. Your information is only shared under the following conditions:

• With Other Users: Your public profile information, including your name, photos, age, bio, and interests, is visible to other users of Spark to enable match discovery.
• For Legal Requirements: We may disclose your information if required to do so by applicable laws, court orders, or government requests, or to protect the safety, rights, and property of Spark, its users, or the public.
• Service Providers: We may share limited data with trusted third-party providers who assist us with hosting, analytics, verification services, or customer support, strictly under data-processing agreements.

4. Data Security & Retention

We implement robust administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, or alteration.

We retain your information for as long as your account remains active or as needed to fulfill the purposes detailed in this policy. You can choose to delete your account at any time via the Settings panel on Spark. Upon account deletion, your profile is hidden immediately, and your personal data is permanently deleted or anonymized within thirty (30) days, except where retention is legally required.

5. Your Legal Rights (GDPR & CCPA)

Depending on your location, you may have specific statutory rights regarding your personal information, including:

• The Right to Access: Request copies of the personal data we hold about you.
• The Right to Rectification: Request correction of inaccurate or incomplete information.
• The Right to Erasure (Decline): Request deletion of your personal data under certain conditions.
• The Right to Restrict Processing: Request restrictions on how we process your personal data.

To exercise any of these rights, please contact our privacy compliance officer using the details below.

6. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We advise you to review this policy periodically for any updates.